Ours is exacerbated a degree because we are a rural location. So to your point, I mean, we’re not any different than anyone else. And now we have all these new outlets and can’t get bodies to fill them. We’re done with our construction project, which was another fun thing we were dealing with during the pandemic. And so here we are, volumes are extremely strong. And then a lot of people decided that they just didn’t want to work anymore for whatever reason. So they came to the casino we were faced with just trying to take care those folks. And then, you know, all the money from the government came in and everyone got tired of going to Walmart and home Depot.

Then the pandemic hit and we lost a lot of staff folks that just didn’t come back. You know, first we were struggling to get the staff and the volumes were good. So you’ve got some things that are, you’re trying maybe you could tell us about them. And you sitting in the GM chair, you think about that every day, right? Your teams are burnout. It was happening long before the pandemic, but we’re at a point where leaders are really struggling to come up with new ideas and innovative ways to get people to commit to our organizations. You and I have talked about this in the past. You know, one of the things I wanted to dive into with you is the staffing issue. Just a day in the life of a gaming executive. You know, world peace, all that fun stuff. And you know, we’ve had a few things going on, right? Just a pandemic, construction at your place.

He’s got all the fun toys and tricks that he is in Northern California. Steve Neely, with rolling Hills casino and resort general manager. Visit for all your operational insights.

Sponsored by Tribal Gaming and Hospitality Magazine. What are YOU doing differently to show appreciation to your existing team and attracting new team members? We’d love to hear your story. Read the below transcript or watch the video to hear more. What can we do differently to attract today’s workforce? From increasing our measures of gratitude to a bold billboard guaranteeing a starting wage, Steve shares how the Rolling Hills Casino team has overcome these challenges in its rural location. In this week’s Raving On Air, Deana sits down with Steve Neely, General Manager, Rolling Hills Casino to tackle the #1 industry challenge – Staffing.

Rolling hills casino